
Logistics Coordinator
- 江苏省苏州市
- 长期
- 全职
- Manage spare parts order and work with related person on problems encountered to speed up order processing time.
- Ensure timely delivery of spare parts to requestor based on the required service level to meet customer’s satisfaction.
- Track and update delivery status and collaborate with cross functional department and supplier to resolve any issues that may arise.
- Work hand in hand with Service Team on parts returning to warehouse and ensure timely update in system.
- Check and solve system's issue related to spare parts order.
- Work closely with third party logistics on warehousing issue like quality, return labels problem, change from expenses to repairable type, etc.
- Update transactions in the SAP system accurately.
- Follow up part's delivery with CS, planning team after shortages are available.
- Resolve receiving discrepancies in a timely manner by working with 3PL and internal owners.
- Track and ensure 3PL/supplier timely update Proof of delivery in system.
- Coordinate and work with planning team and warehouse to close drop shipments.
- Check and submit approval for spare parts that need to be adjusted in system and process transaction in SAP.
- Assist procurement teams from different product divisions and GSS to expedite urgent requests for parts orders.
- Other ad hoc logistics activities per assignment.
- Excellent written and verbal communication skills.
- Excellent analytical, problem-solving, and organizational skills are required.
- Working knowledge in SAP and 3PL Warehouse Management Systems
- Ability to perform multiple actions across multiple regions.
- Strong data, computer and analytical/problem solving skills.
- Self-driven and able to work under pressure with a sense of urgency.
- Collaborative and team-oriented attitude, willing and excited to work with a global team.
- Excellent communication and collaboration abilities.
- Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third-party return experience is desired.
- Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
- Minimum 2 years related industry experience in supply chain, inventory control or distribution and Logistics.
- Proficient in Excel, Access and Microsoft Office applications
- Experience in SAP or other ERP systems
- 3PL management experience (if any).
- Import and Export Customs Knowledge is preferred.