米其林西餐厅副经理 Michelin Western Restaurant Assistant Manager

  • 上海市
  • 长期
  • 全职
  • 5小时前
  • Incharge daily operations, including restaurant opening and closing processes, to make sure everything runs smoothly.
  • Recruit, train and manage a team of staff including cooks, waiters, cashiers, etc.Develop employee scheduling, ensure adequate manpower coverage, and arrange employees' rest and work time reasonably.
  • Motivate and evaluate employee performance, deal with employee problems and disputes.
  • To ensure an excellent dining experience for customers and to deal with customer complaints and suggestions in a timely manner.Build good relationship with customers, improve customer loyalty and satisfaction.
  • Work with the chef team to develop and update the menu, ensuring that the dishes meet Michelin standards and the characteristics of French cuisine.
  • Supervise food procurement and inventory management to ensure freshness and quality of food.Responsible for budget formulation and control, including cost control, revenue management and profit analysis.
  • Approve purchase requests and expense claims to ensure financial complianc.
  • Ensure that the restaurant complies with all health and safety regulations, including food handling, storage and kitchen cleanliness standards.
  • Conduct regular safety inspections and training to prevent accidents and emergencies.Strictly control the service quality and dish quality of the restaurant, and maintain the reputation of Michelin stars.
  • Plan and organize special events such as holiday celebrations, private parties and wine tastings.
岗位要求:相关专业（如酒店管理、烹饪艺术管理等）的本科及以上学历。具有3年及以上在高端餐厅或星级酒店餐饮部门的管理经验，熟悉法餐运营。精通法式烹饪和餐饮文化，对食材、菜品搭配和烹饪技巧有深入了解。熟悉葡萄酒和各类饮品的知识，能够提供专业的搭配建议。具备出色的团队领导和人员管理能力，能够激励和培养员工。拥有良好的组织、协调和决策能力，能够有效地处理复杂的运营问题。具备卓越的客户服务意识和沟通技巧，能够处理各类客户需求和投诉。英语交流能力，能够与国际客户和员工进行无障碍沟通。熟悉餐饮行业的相关法规和卫生标准，确保餐厅合规运营。能够在高压力的工作环境中保持冷静，有效应对各种突发情况。对细节有极高的关注度，确保餐厅的每个环节都达到米其林标准。Job requirements：Bachelor degree or above in related field (e.g. hotel management, Culinary arts management, etc.). At least 3 years of management experience in the catering department of high-end restaurants or star-rated hotels, familiar with French restaurant operation. Proficient in French cooking and dining culture, with an in-depth knowledge of ingredients, dish combinations and cooking techniques. Familiar with wine and beverage knowledge, able to provide professional pairings advice. Excellent team leadership and people management skills, able to motivate and develop employees. Good organizational, coordination and decision making skills to effectively deal with complex operational issues. Excellent customer service awareness and communication skills to deal with various customer needs and complaints. English communication skills, able to communicate with international customers and employees without barriers. Be familiar with the relevant regulations and hygiene standards of the catering industry to ensure that the restaurant operates in compliance. Able to keep calm in high pressure working environment and effectively deal with all kinds of emergencies. Great attention to detail, ensuring that every aspect of the restaurant meets Michelin standards.璞丽专享福利:- 住宿（二人一间）独立卫生间，免费提供无线网络及床上用品的使用。- 非上海市户籍享有每年一次往返程车费报销。- 享有补充商业医疗保险，可100%报销医保范围内门急诊费用。- 享有特殊班次补贴和各类促销奖励机制。- 享美味员餐、每月美食节、节日以及生日礼品卡。- 璞麗赞赏计划，有机会获得奖励积分，可换取多种多样的丰厚礼品。- 享有免费年度体检。Exclusive Benefits at The PuLi Hotel & Spa:- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi and bedding are provided.
- Non-Shanghai household registration employees are entitled to have their round-trip ticket travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient and emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances and various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday and birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged for a wide variety of generous gifts.

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