Sr Customer Development Rep Hangzhou HZH Sub-branch HSBC China
- 浙江省杭州市
- 长期
- 全职
- Be responsible for successful implementation of Premier Acquisition strategies
- Acquire new-to-bank customers via central or self-generated leads.
- In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.
- Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
- Delivery high standard customer service to meet customer satisfactory
- 负责中高端客户的开发，发掘关于银行服务的需求并发展为汇丰客户
- 通过银行渠道或者自己开发的渠道成功获取新客户
- 为客户提供优良的服务，完成基本的零售销售指标
- 与相关业务领域建立牢固的工作关系（如：财富管理及个人银行业务部，市场部）
- 提供高标准的客户服务，提高客户满意度
- Bachelor's degree or equivalent experience
- Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
- Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
- Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
- Strong presentation and sales skills
- Objection handling techniques and work under pressure
- Good interpersonal and communication skills
- Customer service orientation
- Attain appropriate professional and regulatory qualifications as required by market
- Attain any internal standards as required by HBCN
- 本科以上或同等学历
- 至少一年金融服务或零售经验，或同等工作经验
- 对各种形式的存款，WEM产品，抵押贷款等产品有充分的了解
- 对行业法规，消费趋势，竞争对手的产品，经济和外汇市场趋势有较好的了解
- 较好的演讲和销售技巧
- 较好的异议处理技巧，能在高压下工作
- 良好的人际交往和沟通能力
- 以客户服务为导向
- 根据市场要求获得适当的专业和监管资格
- 达到汇丰要求的内部岗位标准