
Head of Sales (OE/SOE)
- 上海市
- 长期
- 全职
- Ensure optimal customer care with regard to project coordination, service, quality, adherence to deadlines and cost control
- Determination of the necessary measures
- Establishing and maintaining personal contacts with the customer
- Realise the departmental goals
- Supervise and commercially coordinate developmental and logistical activities of the customer in the office and in the field to ensure customer satisfaction as well as to develop new customers and market shares
- Performing the function of Head of Sales for the function and structure
- A Sales
- Securing and expanding Hella's fields of competence vis-à-vis customers in order to position Hella's scope of delivery in the best possible way for customers' strategically important products
to bundle customer contacts (one face to the customer), to recognise possible undesirable developments at an early stage and to initiate and/or carry out their elimination * Identify the long-term strategies of customers and competitors, identify new business areas and develop demand forecasts to enable reliable and forward-looking planning of development and sales activities
- Developing measures for the development of results and the degree of plan fulfilment
- Establishing and maintaining long-term business relationships with customers in order to achieve a high level of customer satisfaction/demand and to gain market share as well as implementing the respective strategy of the company, developing cost-related targets for the head office as a result of contacts with customers and competitors as well as conducting the annual price negotiations in order to provide indications for cost optimisation as well as the required contribution margins; developing profit and contribution margin
- Optimise internal costs and monitor cost limits (HC 2), externally Ensure adequate prices to deliver the highest possible contributions to the result
- Winning new customers in coordination with the development organisational units in order to achieve optimum market shares for our products
- Ensure trouble-free customer supply in order to avoid production disruptions and shutdowns in any case within the framework of the centrally implemented disposition responsibility
- Coordinating the commercial and technical development activities between the customer and Hella, including subsequent product maintenance measures, in order to provide the customer with the desired product at the right price and on time
- Establish and negotiate framework agreements and submit offers to customers in order to lay the foundation for smooth customer-supplier relationships and deliver the highest possible contributions to the bottom line
- Collecting market data, developing statistics and maintaining price, spare parts and delivery files etc. to provide basic data for corporate and capacity planning as well as commercial processing and long-term strategic planning
- Ensure smooth communication channels to maintain and build trouble-free customer-supplier relationships internally and externally
- B Leadership
- Assigning employees according to their qualifications within the appropriate structure; instructing (targeting and motivating) and supporting employees to perform their tasks
- Instruct, guide and instruct employees in function-related tasks
- university degree
- More than 5 up to 6 years
MONICA Ji
monica.ji@forvia.com