Conducts shift briefings to ensure hotel activities and operational requirements are known进行交接班说明，确保了解酒店的工作和运营需求。Manage all special requests made by guests处理客人所有的特殊要求。Ensure consistency within the department确保部门内工作的一致性。Management of lost property for the hotel管理酒店的遗失财物。Assist with the development of new products and services协助新产品和服务的开发工作。。Assist with the evaluation of sales and marketing activities协助对销售和市场活动的评估。Anticipate economic business level fluctuations and makes action plans预测业务水平并制定工作计划。Comply with all Hotel and corporate guidelines ( signage guidelines, safety guidelines, etc)