Job Category: Account/Relationship ManagementJob Description:The CMD is responsible for “Meetings Success” in the Crowne Plaza meetings, conference and event segment. They are the single points of contact for the client through managing the Crowne Meetings Cycle. The CMD assists in securing the business, plans the meeting/event, co-ordinates with hotel operations and clients before, during and after each meeting/event.清楚理解深圳龙岗珠江皇冠假日酒店的产品及企业使命,主要负责实现深圳龙岗珠江皇冠假日酒店皇冠会议的“聚首成功”目标，落实会议活动每个细节。皇冠会议总监在会议洽谈开始就亲自与客人接触，承诺两小时反馈及确保会议组织者按计划有序地安排工作。 皇冠会议总监在会议前后都需做好计划, 统筹酒店操作及客户合作之间的联系。通过对销售在商业上的引领作用，确保酒店业务是尽其用。无论何时都将客户的需求摆在第一位，同时通过战略性收益管理和酒店设施服务的增售手段优化酒店收益。Support the Hotel Sales and Crowne Meetings team with site inspections, client entertainment, familiarisations and other events that form part of the sales and marketing revenue plan.根据实地考察支持酒店营销工作以及皇冠会议团队，销售和营销计划包括宴请客户，熟悉其他会议活动及市场收益计划等。As a link, the basis of various detailed meeting activity plan content to be and banquets operation, catering management, reservation, housekeeping department operation, the ministry of finance and external suppliers for close ties.作为联系的基础，各个详细的会议活动计划内容须与宴会运作、餐饮管理、订房部、客房部运作、财政部和外部供应商作紧密的联系。Ensure that all customer requirements have been put in place and timely and accurate and complete the information associated with hotel operation.确保所有客户的要求都已确实到位，并及时将这些信息准确且完全与酒店运营相联系。Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力。Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题，推理，号召，组织和培训能力F & B / Banquet operation experience餐饮/宴会运作经验At least three year hotel work experience至少3年酒店工作经验Planning meeting activity experience策划会议活动经验About the Team:成为皇冠假日酒店的一员，在全球盛名的高端酒店连锁品牌开启您的职业生涯。 皇冠假日酒店及度假村在全球不同地点拥有超 400家酒店，是融合商务与休闲的美妙选择。我们精心设计了空间环境，并鼓励、支持和赞美良好的联结。我们也擅长承接各类会议和活动，以无与伦比的专业性连接国内外团体，是值得信赖的重要合作伙伴。我们的品牌服务“尽情表达，勇于联结”专为联结而生，鼓励酒店员工不拘一格、用心服务，与宾客热情互动，提供体贴备至的服务。我们的酒店拥有一支以人为本、专业、包容的团队，让您尽情享受作为全球社区一员的氛围。如果您富有创造力，热爱沟通与协作，定会在皇冠假日酒店感受到家的温暖，并在这里大展宏图。
