Customer Service SpecialistTimely handle customer requirementsDrives complaint handling processInput all sales relevant information into systemArrange customer visit and auditPush and follow up payments by customersMonitor stock levelEnsures on time deliveryEnsures contract coverageIntroduces CHI productsMaintain long term relationship with customersInvolves inter-company sourcing when requiredResponsible for maintaining good EHS compliant working conditions, safe practices in your assigned job or area and ensure continuous compliance to company’s operating procedures, EHS Standards and local law requirements.GMP ResponsibilityPerform other duties as assignedBachelor's degreeMinimum 2 years working experience, in health care industry preferably, B2B environment is a plusAbility to communicate and maintain relationshipsNegotiation and listening skills is requiredGood team playerWillingness to learn, curiosityAbility to solve problemsStrong in Admin & document controlAbility to represent Lonza brandEnglish CET-4Basic computer skills
