2. Lead the coordination of any guests` needs, special requests, and inquiries to ensure superior service and value for our guests.领导协调客人的需求，特殊要求和请求来确保为客人提供卓越和超值的服务。Job Specification工作要求1. Communication skills are utilized a significant amount of time when interacting with others; Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。2. Good writing skills具有良好写作技能3. Proficient in the use of Microsoft Office and Front Office System熟练使用微软办公软件和前台系统4. Problem solving, motivating, organizational and training abilities具有解决问题，推理，号召，组织和培训能力Qualifications -学历Diploma in Hotel Administration, Hotel Management or equivalent具有酒店行政管理，酒店管理或相关的大专学历。Experience -经验2 years experience in concierge or related discipline with 6 months in a supervisory capacity, or an equivalent combination of education and experience.拥有2 年酒店宾客服务工作经验，包括6 个月管理经验，或与此相当的教育和相关工作经验结合的背景。酒店品牌豪生以提供愉悦及恒定品质保证的酒店体验,被数以百万计的全球旅行者所认同。如今,有500家豪生品牌酒店遍布全球17个国家。豪生自1999年进入到中国市场后历经飞速的发展壮大。截止目前，我们已开业60家国际品质标准的豪生酒店，遍布中国38个城市。我们在中国大陆快速、有序的成长，源于市场条件与机会、知名品牌、优质的酒店设施、全面质量管理体系，以及我们国际水准的服务。豪生为每一位宾客，在每一家品牌酒店，提供独特且难忘的住宿体验。酒店简介丽江金林豪生大酒店坐落于束河古镇和大研古城之间唯一通往玉龙雪山的主干道旁，清溪水库北侧，象山脚下，紧邻束河古镇，北望终年积雪的玉龙雪山，可谓依山傍水，环境优雅，钟敏毓秀。酒店占地面积达22万平方米，共有808套奢华舒适客房及别墅。酒店有艺廊大堂酒廊，豪生咖啡厅（全日餐厅），豪生阁中餐厅，星空酒吧，多功能厅，多功能会议室，亲子天地。酒店建筑及园林景观巧妙地融合了现代时尚元素和当地纳西族民居的特色精华，坐北朝南，拥有视野绝佳的雪山景观，以及绿树成荫的庭院景观，让您置身其中，感受丽江自然美景与文化的底蕴。Howard Johnson Jinlin Plaza Lijiang is uniquely located mid-way between Dayan and Shuhe Old Town to Jade Snow Mountain and the foot of the Elephant Hill and beside the Qingxi Reservoir, it is also adjacent to Shuhe Old Town, looking northward at Jade Dragon Snow Mountain. An area of 220,000 sqms tranquility, it is a place of comfort with 862 guestrooms and villas. All guest rooms have the best view of snow mountain or private garden. This low-rise designer inspired by Naxi architectural exteriors blended with contemporary Chinese interiors. Pavilion Lounge, Riviera All Day Dining, Play Zone, Lotus Garden Chinese Restaurant, Sky Bar & Multi-Function Lounge.