宾客服务经理 Guest Service Manager
- 江苏省南京市江宁区
- 长期
- 全职
与游客和嘉宾沟通交流酒店的理念知识。
Provide hands on support to reception and concierge as required.
对前台和礼宾部的要求提供支持。
Be responsible for the complete guest satisfaction and check in procedure for groups.
负责客人满意度以及团体的入住手续办理。
Keep abreast with Hotel product knowledge, activities, banquets, function and special events motivating guests to utilize Hotel facilities and services.
随时了解酒店的产品知识，活动，宴会，功能和大事件，鼓励客人运用酒店的服务与设备。
Ensure work area is kept neat and tidy.
确保工作区域保持整洁。
Ensure safety of cash drawer and accuracy with personal cashiering.
确保现金抽屉的安全以及收支准确。
Communicate effectively with Concierge on guest needs, and changes to schedules.
最佳东方