Tofollow the local policies and hotel SOP, monitor and guide the GSC &Reservations employees to achieve high level guest satisfaction in all aspects.拥有完善的专业知识，管理和监督当班员工完成所有任务。To possesscomprehensive professional knowledge, manage and monitor the employees on dutyto complete all the tasks.完善工作计划并制定实施目标，定期比较实际成果与目标，采取必要的纠正措施，并执行相关职责的特殊项目的分配，能够胜任多项任务并有出色的跟进技能。Toimprove work plans and set implementation goals, compare actual results withthe goals on regularly, take necessary corrective measures, and assign specialprojects related to responsibilities, handle multiple tasks and possess excellentfollow-up skills.协助定期监控已确认的团队用房量和未来的散客预订，以确保准确的住房率预测和更好的收入管理。Toassist to monitor regularly on the confirmed group rooms inventory and advanceFIT bookings to ensure accurate occupancy forecast and better revenue management.确保所有预订准确及时录入系统，以保证数据的完整与销售客户产量统计的准确。Toensure all reservations are properly made to ensure data integrity and accuracyof production tracking of Sales accounts.