Provide courteous and professional service to hotel guests; Assist VIP guests to check in and check out.2. 管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。Manage the baggage room to ensure that all baggage are labeled and securely stored in appropriate locations.3. 负责所有的特殊事情和酒店服务的有关信息的公告。Responsible for all special events and announcements about hotel services.4. 确保工作区域内的所有设备处于良好工作状态。Ensure that all equipment in the working area is in good working condition.