Customer Production Support Engineer(Semi, Shanghai)

上海市
长期
全职

1天前

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Opportunity OverviewThis Production Support Engineer position delivers technical expertise for solution implementation to customer based on Teradyne product and service. It provides support for assessment of customer needs, implementation of the solutions as well as product release support.Major Responsibilities:

Account management and build up good relationship with customer.
Understand customer needs as well as their production problems and provide prompt consulting.
Follow up with customers and inter-department on technical issue tracking and case escalation.
Provide Test Program Development and NPI support to customer.
Provide on-site support as well as customer training, knowledge sharing & workshop presentation.

Technical Requirements:

Familiar with ATEs and production environment.
Knowledge of troubleshooting process and skills.
Knowledge of Load board schematics design and layout.
Knowledge of IC test theory.
Device correlation and test program release experience.
Driver and UI knowledge.

All About You

Bachelor degree or above in IC design, electrical engineering, RF, electronic, communication, microwave; above 2 years working experience.
Knowledge of VB, Windows NT, C, C++
Knowledge of Digital and Analog Fundamentals
Experience of IC Design or ATE is Preferred
Logical thinking
Business Travel requirement
Can work under pressure
Eager to new challenge, hunger for new technology
Strong English and Mandarin Communication Skills
Strong Interpersonal Skills and Problem-Solving Skills
Good at Teamwork
Self-starter with positive and optimistic manner.

Benefits:Teradyne offers a variety of robust health and well-being benefit programs, including medical, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.#LI-KS1

Teradyne

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