JOB OVERVIEW1. Supports customers by identifying their needs, offering standard and specific solutions/equipment, andservices.2. Cross functional collaborations to ensure proposals that accurately address customer needs3. Retain customers and maximize opportunities and conversion rate4. Improve and maintain customer satisfactionJOB RESPONSIBILITIES1. Comply with JCI Ethics, Mission, Vision, Values, policies and procedures, meet the quality and safetyrequirements related to the position.2. In close cooperation with outside sales team, support the business in consistent delivery on revenuetargets- commitment to the numbers and deadlines.3. Key point of contact for colleagues and clients, answering queries, providing basic technical adviceand information. Enquiry handling, prepare, send and follow up on quotations4. Maintains good relationships with customers to ensure 100% customer satisfaction5. Determine improvements by analyzing cost-benefit ratios of equipment, supplies, serviceapplications, engineering or proposing changes in equipment, processes, or use of materials orservices.JOB QUALIFICATION1. Bachelor’s Degree in a related field.2. Proven track records in Multi-national companies with 5+ Years working experience, 3+ years inrelated area.3. Outstanding communication, presentation and influencing skills4. Good project management, planning and prioritization skills.5. Can work under fast-pace environment and handle multi task.6. The ability to work with and through other functions in order to build and execute on clearly definedstrategies.7. Has technical background
