
Travel Management Accountant
- 江苏省
- 长期
- 全职
- Process employee reimbursement workflow according to system set up
- Ensure all transactions and TERs are processed with efficiency and quality according to predefined standard work processes and travel policies
- Handle and take ownership of queries from employees in a timely manner and escalate where appropriate, with the following performance standards:
- All emails are replied within 1 working days.
- All calls are replied within 1 working days.
- Act as Bank Program Administrator for entities in scope and support accordingly
- Work with IT and Bank closely to resolve credit card related issues if any
- Perform timely reconciliations for key accounts and ensure all outstanding items are followed and escalated timely with no unreconciled accounts
- Provide trainings to employees whenever needed
- Highlight “Issue Founds” during TER sample check to business or management when needed
- Be familiar with internal control and TER related policies and ensure all process and procedures are strictly followed, provide supports to auditors when needed
- Provide supports to team leader to continuously improve travel expense reporting process efficiency and productivity
- Maintain good customer service mindset and provide on-time support to business when necessary
- Other ad-hoc tasks relating to payables
- Bachelor degree
- 1-2 years of previous working experience in Travel Expense Reports field & any ERP system;
- Proficient and Effective Communication skills with good customer service mindset
- English: demonstrated ability to read and write fluently. Medium level of speaking;
- PC skills: demonstrated ability to work with email programs and MS Excel
- Capable to read, write and speak in Korean or Japanese
- Experienced in process improvement
- Skills requirements:
- Customer orientation
- Effective and professional communication skills
- Initiative taking, self-motivated and a good team player
- Attention to details
- Sense of urgency, priority, and deadline base on business impact, etc
- Good planning and organizing skills
- Ability to work under pressure
- Strong problem-solving skills and analytical skills with the ability to identify and solve the root cause of the problem
- Disciplined to follow procedures
- Fast learner and self-starter