o Oversee the Implementation ofstandards as detailed in the departmental standards and procedures manualo 监督部门工作程序手册中列出的各项规范的贯彻执行。o Enforce shift hand overprocedureso 执行交接班程序。o Enforce correct bill payingprocedureso 遵守正确的结账程序。o Conduct effective shift briefingsensuring all staff are aware of VIPs, special occasions, daily specials;emphasis on up-selling certain products; etco 有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。o Encourage and motivate staff toprovide optimum service during all shiftso 激励在岗员工为客人提供卓越的服务。· Share recommendations and guestcomments to Chef and Restaurant Manager to reflect current customer profile