嘉宾轩领班 (行政酒廊主管级）Team Leader - Grand Club

  • 海南省三亚市
  • 长期
  • 全职
  • 16天前
1. Delivers the brand promise and provide exceptional guest service at all times;
2. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily;
3. Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate;
4. Works closely with other Associate in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of Hotel guests;
5. Ensure our associates (service) are always reachable while it is needed by customers and show passion and enthusiasm to provide our authentic service;

最佳东方