· Understand the responsibilities of other units and departments and co-operate with them.· 了解其它部门的职责并与其密切合作。· Supervises the work of the Executive Office staff.· 监督行政办公室员工的工作。· Access and use work processing computer packages and keep up to date with enhancements to latest upgrades.· 熟练运用办公自动化软件并掌握最新版本应用。· Day-to-day secretarial work to include typing, filing, faxes and telephone etc.· 日常文秘工作包括打字，整理文件，传真和接听电话等。· Arranging internal / external appointments.· 安排内外会见。· Taking minutes of Department Heads /Ex.Com meeting as requested.· 需要时为部门领导会议和行政委员会会议作会议记录。· Reports directly to and communicates with the General Manager on all administrative matters.· 直接向总经理汇报和交流所有行政工作方面的事宜。· Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate.· 必要时配合，协调各部门领导和其它部门的秘书的工作并与他们进行沟通。· Assess priorities of work and assist in organizing General Manager's priorities.· 确定工作的重要性从而协助总经理安排工作的先后次序。· Distribution of memos, letters and other information etc.· 分发备忘录，信件和其它信息等。· Maintain a filing and trace system.· 维护文件的档案和跟踪管理系统。· Answer incoming telephone calls and either transfer, redirect or take a message.· 接听来电，进行电话转接、重拨或留言。· Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.· 与酒店外的顾客和个人交往，包括但不限于：目前和可能的客户，业主公司代表，供应商，竞争对手和所在地社区成员。· Maintains the utmost confidentiality and discretion when handling business affairs.· 在处理业务时最大限度的保守机密并小心谨慎。· Arrange room and restaurant reservations for VIP guests/personnel.· 安排VIP客户或私人的订房和订餐。· Prepare welcome letters for GM's signature.· 准备欢迎信给总经理签字。· Demonstrate essential overall knowledge of the organization.· 掌握本组织结构的基本知识。· Understand the responsibilities of other sections and departments and co-operate with them.