1. Ensure that all requests from “Personal Guest Service” is handledpromptly and properly logged.确保从服务中心接到的客人要求能够被迅速处理并满足。2. Work closely with the Receptionto ensure correct room status at all times与接待部密切合作确保任何时间内正确的房态。3. Handle, record and follow up on loan items and extra supplies toguests. Conduct monthly inventories of on-loan items, pagers.处理，登记和跟踪借出物品，每月盘点一次出借物品，呼机。4. Prepare monthlyreports as required. Render assistance to respectiveHousekeeping sections, Linen/Uniform, Floors,Public Areas, Laundry in preparing their monthly reports and inventories.按要求准备月报表。为管家部各部分，即布草房，楼层，公共区域，洗衣房准备月度报告和盘点提供帮助。5. Know how to use computer and support the office work if possible.熟练掌握电脑，为管家部办公室工作提供帮助。6. Co-ordinate work progress of Pest Control Personal, Machine &equipment repairs and Grounds and Garden from external company.和杀虫公司，机器设备修理公司以及园林公司协调工作进度。7. Keep good communication with other departments.同其他部门协调工作。8. Assume other duties assigned by Executive Housekeeper.完成由行政管家分配的其他任务。9. Assist with the preparation of staff duty rosters协助准备员工花名册10. Deliver high quality service to guests提供高品质的对客服务11. Ensure guest needs and reasonable requests are met确保客人需求与合理的要求被满足12. Seek opportunities to continually improve guest service, byreporting guest comments