Temp Customer Care

MillerKnoll

  • 广东省东莞市
  • 长期
  • 全职
  • 1天前
Why join us?Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Job title: Customer CareResponsibilities：
1.Follow up/manage client’s inquiries.
2.Well manage client’s orders, from order entry to shipment.
3.Take lead client’s claims, from claim raise up to claim close.
4.Good communicate with internal departments for fulfilling customer’s need.
5.Handle pull-in/push-out/cancellation requirements from clients.
6.Manage expectation from Sales proactively.
7.On time reports.8.Storage fee calculation and follow up for past due orders.9.SR drawing follow up with Sales/Options team.10.OA on-time sharing.11.Follow up with Sales team/logistic for the truck arrangement.
12.Other tasks are assigned by department manager.Requirements：
1.College degree or above
2.Over 2 year customer care experience in foreign trade industry or multinational manufacturing industry
3.Good command of written & spoken English
4.Very good communication
5.Good report making and presenting
6.Familiar with office software, ERP.
7.Effective communication skills, strong sense of responsibility & strong customer satisfactions focuses skills.Who We Hire?Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at .

MillerKnoll