职位描述1. Responsible for the operation of the Health Club Department.负责康体中心的正常运营。2. Follow up instructions given by FOM and reports back any observations.执行前厅经理的指示并及时进行信息反馈。3. Keep equipment in good condition.维护健身中心设备。4. Implement staff training and development as well as staff recruitment.管理员工培训和发展以及员工招聘。5. Implement staff performance appraisals.进行员工表现测评。6. Carry out exit interviews.实施与员工离职面谈。7. Supervise staff performance.指导员工表现。8. Ensure guest calls and requests are handled in a friendly, correct and efficient manner.确保以友好的、正确的和有效的态度处理客人电话和要求。9. Provide ongoing advice, support and certification to staff under your supervision.给予所管辖的员工以不断的建议和支持。10. Supervise staff performance.指导员工表现并绩效评估员工,建议经理给予奖励或处罚。11. Provide one to one instruction to staff members when required.必要时对员工进行个别面对面指导。12. Deliver high quality service to guests.向客人提供优质服务。13. Ensure guest needs and reasonable requests are met.确保客人需求和合理要求被满足。14. Seek opportunities to continually improve guest service.通过记录客人的评论并以此为实践，不断地寻找机会发展对客服务。15. o achieve the selling target related完成相应的销售任务。比比竞争力目前共有 位求职者投递了该职位，你的简历匹配度为 你的综合竞争力排名为第 名用「最佳东方」APP扫一扫查看你的竞争力分析公司地址杭州市上城区五星路65号（近市民中心，可乘107路或地铁4号线、7号线在市民中心站下车，从E出口到达酒店）导航职位联系人对这个职位感兴趣？ 最佳东方APP扫一扫 直接和HR聊一聊吧~--简历处理率该企业7天内简历处理的比例--简历处理用时该企业7天内简历处理的效率--消息回复用时该企业7天内消息回复的效率关注