Asst.Spa Manager 水疗副经理

• Direct andlead the day to day Spa operation ensuring all standards are followed.
• Prepareannual budgets for all departments within the Spa; ensuring productivity andexpense controls are followed to maximize revenue opportunities.
• Promote andsell customized Spa programs to conference groups and individuals.
• Work withHotel\Regional Sales and Marketing departments.
• Maintainthorough knowledge of competitors; including location, product offering,pricing, promotion and sales techniques.
• Create andlead the implementation of 12-month marketing plan.
• Submitmonthly report requirements; including business reports and treatment audits.
• Ensure teammembers are familiar with all areas of the Spa operation, including productknowledge and retail sales.
• Assist in therecruitment, development and training of all leaders and support talent.
• Followdepartmental policies and procedures.
• Follow all safetyand sanitation policies.
• Other dutiesas assigned.

• 始终如一地提供专业、友好和周到的服务。
• 统管和领导水疗部门的日常运营，确保遵循所有标准。
• 准备水疗部各分支部门的年度预算；确保遵循生产力和开支控制，增加收入机会。
• 向会议团体和个人推介和销售定制水疗计划。
• 与酒店\区域销售与市场营销部门合作。
• 全面了解竞争对手情况，包括位置、产品、定价、促销和销售技巧。
• 创建 12 个月市场营销计划并领导计划的实施。
• 提交月度报告要求，包括业务报告和理疗检查。
• 确保团队成员熟悉水疗运营的所有领域，包括产品知识和零售销售。
• 协助招聘、培养和培训所有领导人员和支持部门人才。
• 遵循部门政策和流程。
• 遵循所有安全和环境卫生政策。
• 上级主管安排的其它任务。

• Previousleadership experience within the Spa field required.
• University/Collegedegree in a related discipline required.
• Computerliterate in Microsoft Window applications required.
• Experience inthe Hotel industry an asset.
• Experienceand certification in one of the Spa disciplines of fitness or therapy preferred.
• Excellentcommunication and organizational skills.
• Stronginterpersonal and problem solving abilities.
• Highlyresponsible & reliable.
• Ability tofocus attention on guest needs, remaining calm and courteous at all times.
• Experience ina similar role in a luxury hotel with knowledge of the China market is required.

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