前台主管 FD Supervisor

银川万达嘉华酒店Wanda Realm Yinchuan

  • 宁夏银川市金凤区
  • 长期
  • 全职
  • 3小时前
3.3千-4.1千银川 | 1年以上 | 大专 | 招4人投递简历收藏微信这个职位不错扫给好友看看举报职位福利
  • 五险一金
  • 管理规范
  • 岗位晋升
  • 技能培训
  • 带薪年假
  • 包吃包住
  • 员工生日礼物
  • 人性化管理
  • 节日礼物
职位描述一、工作检查 Work Check确保所有前台员工的日常工作根据拟定的程序和标准进行。Ensures that the activities of all Front Desk staff are performed on the basis of established procedures and standards.监察每天的到达客人名单,记录下贵宾客人和其他特别指示或要求并根据要求完成。Checks list of arrivals for the day, takes note of VIPs and other special instructions and requests and implements them.将客房部的房态报告与前厅部的比较,一旦有任何差异通知宾客服务经理。Reconciles room status report of Housekeeping with that of Front Office, advises guest service manager of any discrepancy.评估下属的行为表现,如有必要主动作出相应的行动计划。Evaluate subordinate behavior, such as is necessary to make corresponding action plan.与夜间安全负责人密切合作并检查一切安全设施。Works closely with the night security officers on duty and co-ordinates closely on anything which necessitates their presence.二、日常工作 Routine与客房部密切合作留意客人的房态,适当操作房态系统Co-ordinates closely with Housekeeping in keeping-up with the status of the guest rooms; maintains proper functioning of room status systems.向客人推荐酒店的服务和设施。To recommend the hotel services and facilities邀请新会员的加入。Invite new members to join时常与员工沟通,建立良好关系。Often communicate with staff, the establishment of good relations.其他要求语言能力:英语-一般计算机能力:良好年龄要求:35岁以下比比竞争力目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第 名用「最佳东方」APP扫一扫查看你的竞争力分析公司地址宁夏回族自治区银川市金凤区亲水北大街9号导航

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