Associate Director, Head of Quality

• Oversee QA operations, including batch release, complaint handling, and cGMP compliance.

• Represent the site during customer audits and regulatory inspections.

• Collaborate with cross-functional teams to ensure quality standards in manufacturing.

• Lead QC functions covering Raw Material, Analytical, Microbiology, Biochemistry, and Environmental Monitoring.

• Ensure timely testing and release of results, including Certificates of Analysis.

• Develop and implement QC strategies aligned with business goals.

• Implement and maintain procedures in alignment with global and national cGMP regulations.

• Translate global quality standards into site-level policies and practices.

• Maintain site readiness for audits and certifications.

• Ensure all quality related customer complaints are investigated and handled in time.

• Develop insights that can be used to enhance customer satisfaction or other metrics.

• Identify when company and customer interest may not align and seeks effective solution to resolve or escalate.

• Keep the site updated with the recent applicable regulations.

• Coordinate with all functions to ensure site compliance with the latest requirement and monitor execution of the related action plan.

• Develop long-term and annual quality plans.

• Lead quality improvement projects in line with the Operational Excellence strategy.

• Drive strategic initiatives to strengthen quality systems and processes.

• Manage department budgets, staffing, and scheduling.

• Ensure adequate resources are available to meet business and regulatory demands.

• Prioritize quality initiatives to meet critical timelines.

• Build and lead a high-performing quality team across QA, QC, and Compliance.

• Implement team development, training, and succession plans.

• Foster a compliant, efficient, and collaborative team culture.

• Degree :Master degree,

• Field of Study: Pharmacy, Chemistry, Biotechnology, Engineering

• English: Business Fluent

• Highly Experienced (10+ years) in Leading Senior Quality Function.

• People management skills

• Strong communication skills (vocal/written/presentation)

• Strong execution skills (ability to plan and take activities to closure)

• Project management skills

• Strong analytical skills

Lonza