To meet and exceed the hotel's budget and sales goals, perform related sales activities, manage and maintain a responsible customer base based on short- and long-term sales plans.为了完成、超越酒店的预算和销售目标,根据短期和长期的销售计划,执行相关的销售活动,管理和维护负责的客户群。Our brand promise: Reliably Different我们的品牌承诺:贴心可靠, 妙趣横生For giving our guest a memorable stay experiences, we should be为了给我们的客人留下难忘的入住体验, 我们始终做到Always Dependable 始终可靠Respect Individuality 尊重个性Be distinctive 别具一格Duties and Responsibilities工作职责· Responsible for the sales tasks assigned by the hotel, including revenue metrics and customer development and maintenance metrics对于酒店分配的销售任务负责,包括收入指标和客户开发、维护指标· Visit surveys and screen potential new customers to complete their development and output metrics on time拜访调查并筛选潜在的新客户,按时完成新客户的开发指标及产出指标· Create customer profiles and accumulate customer profiles创建客户档案并积累客户资料· Regularly develop and execute sales call plans as required按照要求定期制定并执行销售拜访计划· Complete sales reports and summaries on time (including days, weeks, months)按时完成销售报告、总结,(包括日、周、月)· Manage an individual's sales costs管理个人的销售成本· Maintain and mine potential and existing customers and report them to the sales manager维护并挖掘潜在及现有客户,并向销售经理汇报客户情况· Regular visits and banquets for key customers定期拜访、宴请主要客户· Participate in and perform related promotions参与并执行相关促销活动· Assist the sales manager in preparing monthly customer and volume assessments协助销售经理准备每月的客户和产量评估工作· Respond to customer inquiries and reservations on time按时回复客户的致询和预定· Focus on key customers and large-scale events in the store关注在店的重点客户和大型活动· Participate in the IBP development process参与IBP制定过程· Meet the customer迎接客户· Handle inquiries from hotel guests or external customers处理酒店住店顾客或外部客户的询问· Make a sales plan to complete the sales task of the catering department.制定销售计划,完成餐饮部的销售任务· Analyze food and beverage statistics through point of sale system通过销售点销售系统分析餐饮统计数据。· Attend department morning meetings and meetings参加部门晨会和会议· Attend training in sales techniques and other InterContinental Hotels Group programs