职位描述DUTIES AND RESPONSIBILITIES工作职责· Supervise the implementation of housekeeping standards and procedures in relation to:监督客房部各项标准和工作程序的执行 ：监督客房部各项标准和工作程序的执行 ：o Bedroom service臥室服务o Bathroom service卫生间服务o Valet service洗衣服务o Cleaning service清洁服务o Linen maintenance布巾维护· Recommended changes to these standards and training needs on an ongoing basis就这些标准和培训需求提供持续性的改进建议。· Maintain a current and thorough knowledge of all housekeeping systems对客房部所有系统有最新和完整的知识。· Open and close the shift and ensure effective shift hand over负责管理接班和交班工作，以确保交接班过程的有效进行 。· Distribution and collection of keys分发和收集钥匙。· Management of all incoming and outgoing calls管理所有的呼入和呼出电话。· Solve employee grievances解决员工受到的不公正待遇问题。· Perform Room allocations分配客房· Perform Room inspections检查客房QUALIFICATIONS AND REQUIREMENTS任职要求· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。· Able to speak, read and write English具有说，读和写英语的能力。· Proficient in the use of Microsoft Office熟练使用微软办公软件· Organizational and training abilities具有组织和培训能力其他要求国际联号工作经历：优先语言能力：中国普通话-精通计算机能力：良好比比竞争力目前共有 位求职者投递了该职位，你的简历匹配度为 你的综合竞争力排名为第 名用「最佳东方」APP扫一扫查看你的竞争力分析公司地址云南省昆明市西山区怡景路5号导航